Functional Analyst CRM




You are responsible for the IT analysis of the integration of CRM with the company’s applications. You will work in close contact with the architects, the ICT developers, our providers and customers. You speak their language, translate a business need in a complete and coherent analysis and assist in development.


Functional & Technical Skills

- 5+ years of experience in functional analysis in an IT department.

- Good knowledge of analysis techniques, data and process modelling,…

- Hands-on experience with integration of a CRM within a large enterprise IT architecture,

- You have a Masters degree in IT or equivalent by experience,

- You have a good understanding of technical architecture and have experience working in open systems environments (Unix, Linux, XML, Java, Javascript, Oracle).

- Good experience with CRM applications is an important asset. In particular Efficy.

- Good knowledge of insurance is an asset.

Personal Skills

- You are results oriented, well-organized, attentive to details, fast learning and have strong analytical and diagnostic skills.

- Ability to work both autonomously and in a team, you share knowledge naturally, and can easily align different stakeholders in a common point of view and a common decision!

- Fluent communication in English, French and Dutch.

Contact informatie

Joris of Lore

* De vacatures zijn opgemaakt in de taal van de klant.